The Hidden Cost of Unhappy Workplaces: Why Joyful Leadership Is the Most Profitable Investment Youโ€™ll Ever Make

Ramkumar Sheshu with born to win program attendees.

Byย Ramkumar Seshu, Author of Born to Win โ€“ Leadership Lessons from the Bhagavad Gita

๐—”๐˜ ๐—•๐—ผ๐—ฟ๐—ป ๐˜๐—ผ ๐—ช๐—ถ๐—ป, ๐˜„๐—ฒโ€™๐˜ƒ๐—ฒ ๐˜€๐—ฝ๐—ฒ๐—ป๐˜ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐˜๐˜„๐—ผ ๐—ฑ๐—ฒ๐—ฐ๐—ฎ๐—ฑ๐—ฒ๐˜€ ๐˜„๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐˜„๐—ถ๐˜๐—ต ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ฎ๐—ฐ๐—ฟ๐—ผ๐˜€๐˜€ ๐—œ๐—ป๐—ฑ๐—ถ๐—ฎ.

And if thereโ€™s one truth weโ€™ve seen repeated in boardrooms, shop floors, and start-ups alike, itโ€™s this:

Unhappiness at work quietly drains even the brightest minds.

It isnโ€™t always about poor market conditions or tough competition โ€” often, itโ€™s about something much more human. When people lose their sense of joy, belonging, and meaning, organizations begin to bleed โ€” talent, trust, and profits.

Through the lens of hundreds of leadership journeys weโ€™ve facilitated, weโ€™ve learned that happiness at work is not just a feel-good factor. Itโ€™s a business multiplier.

๐—ง๐—ต๐—ฒ ๐—›๐—ฎ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐——๐—ฟ๐—ฎ๐—ถ๐—ป: ๐—ช๐—ต๐—ฒ๐—ป ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—™๐—ผ๐—ฟ๐—ด๐—ฒ๐˜๐˜€ ๐—๐—ผ๐˜†

Not long ago, a CEO from a reputed IT services company in Bangalore reached out to us with a familiar concern.

โ€œ๐˜ž๐˜ฆโ€™๐˜ณ๐˜ฆ ๐˜ญ๐˜ฐ๐˜ด๐˜ช๐˜ฏ๐˜จ ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฃ๐˜ฆ๐˜ด๐˜ต ๐˜ฑ๐˜ฆ๐˜ฐ๐˜ฑ๐˜ญ๐˜ฆ,โ€ he said. โ€œ๐˜–๐˜ถ๐˜ณ ๐˜ด๐˜ข๐˜ญ๐˜ข๐˜ณ๐˜ช๐˜ฆ๐˜ด ๐˜ข๐˜ณ๐˜ฆ ๐˜ค๐˜ฐ๐˜ฎ๐˜ฑ๐˜ฆ๐˜ต๐˜ช๐˜ต๐˜ช๐˜ท๐˜ฆ, ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ซ๐˜ฆ๐˜ค๐˜ต๐˜ด ๐˜ข๐˜ณ๐˜ฆ ๐˜ฆ๐˜น๐˜ค๐˜ช๐˜ต๐˜ช๐˜ฏ๐˜จ โ€” ๐˜บ๐˜ฆ๐˜ต, ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฆ๐˜ฏ๐˜ฆ๐˜ณ๐˜จ๐˜บ ๐˜ช๐˜ด ๐˜จ๐˜ฐ๐˜ฏ๐˜ฆ.โ€

When we visited their office, the problem revealed itself without a single word. The workspace was functional, but lifeless. People were efficient, but not engaged. There was silence where there should have been spark.

The issue wasnโ€™t infrastructure or strategy โ€” it was leadership that had lost touch with one of its greatest responsibilities: creating happiness.

Gallup research underscores this truth: 75% of the reasons people quit trace back to their managers.ยน

In our experience, that means people donโ€™t leave companies โ€” they leave unhappy environments shaped by unaware leadership.

๐—ง๐—ต๐—ฒ ๐— ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป-๐—ฅ๐˜‚๐—ฝ๐—ฒ๐—ฒ ๐— ๐—ถ๐˜€๐˜๐—ฎ๐—ธ๐—ฒ๐˜€: ๐—ช๐—ต๐—ฎ๐˜ ๐—จ๐—ป๐—ต๐—ฎ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฅ๐—ฒ๐—ฎ๐—น๐—น๐˜† ๐—–๐—ผ๐˜€๐˜๐˜€

When workplaces lack joy, the costs arenโ€™t just emotional โ€” theyโ€™re financial, and they run deep.

๐—ง๐—ต๐—ฒ ๐—”๐˜๐˜๐—ฟ๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐—–๐—ผ๐—ป๐˜‚๐—ป๐—ฑ๐—ฟ๐˜‚๐—บ

Replacing talent costs far more than most leaders estimate.

Research shows that replacing a mid-level employee can cost up to 20% of their annual salary, and for senior roles, as high as 213%.ยฒ

That means losing a โ‚น10-lakh manager may silently cost another โ‚น2 lakhs. A โ‚น30-lakh leader? Over โ‚น6 lakhs. And this doesnโ€™t account for the lost productivity, learning curve, or team disruption.

Beyond numbers, though, lies the true loss โ€” the departure of engaged, passionate individuals who no longer find happiness where they once gave their best.

๐—ง๐—ต๐—ฒ ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜๐—ถ๐˜ƒ๐—ถ๐˜๐˜† ๐—ข๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜๐˜‚๐—ป๐—ถ๐˜๐˜†

In our Winning to Lead programs, leaders often realize just how much energy and creativity lie dormant in unhappy teams.

One leader, Aparna, implemented our โ€œI Can, You Can, We Canโ€ approach โ€” a simple yet powerful framework built on recognition, empowerment, and open communication. Within months, her teamโ€™s productivity rose โ€” but more importantly, people rediscovered their smiles.

Joy returned, and with it came commitment, creativity, and collaboration.

๐—ง๐—ต๐—ฒ ๐—œ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—™๐—ฟ๐—ฒ๐—ฒ๐˜‡๐—ฒ

Unhappy workplaces are silent innovation killers.

When fear replaces freedom, ideas dry up.

One of our client leaders, Anand, led a technically gifted team that rarely contributed fresh ideas. Through coaching, he discovered that his leadership style โ€” though well-meaning โ€” had created hesitation and fear of failure.

Once he began building a happier, psychologically safe environment, ideas began to flow again. The same team that once held back went on to save the company โ‚น50 lakhs in process innovations.

๐—ง๐—ต๐—ฒ ๐—•๐—ผ๐—ฟ๐—ป ๐˜๐—ผ ๐—ช๐—ถ๐—ป ๐—”๐—ฑ๐˜ƒ๐—ฎ๐—ป๐˜๐—ฎ๐—ด๐—ฒ: ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ง๐—ต๐—ฎ๐˜ ๐—–๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐˜€ ๐—๐—ผ๐˜†

Over the years, weโ€™ve seen a consistent pattern: when leaders consciously create happiness, organizations transform.

Itโ€™s not just about retention or productivity โ€” itโ€™s about culture. Itโ€™s about energy. Itโ€™s about people who want to give their best every single day.

๐—ช๐—ต๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—ฅ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐—ฆ๐—ต๐—ผ๐˜„๐˜€

Harvard Business Review reports that companies that invest in leadership development see revenue grow by 35%.ยณ

But in our experience, when leadership development is anchored in happiness, engagement, and inner confidence โ€” the results go far beyond financial growth. They ripple across the organization, touching every relationship, every decision, every outcome.

๐—ง๐—ต๐—ฒ ๐—•๐—ผ๐—ฟ๐—ป ๐˜๐—ผ ๐—ช๐—ถ๐—ป ๐—™๐—ฟ๐—ฎ๐—บ๐—ฒ๐˜„๐—ผ๐—ฟ๐—ธ ๐—ณ๐—ผ๐—ฟ ๐—›๐—ฎ๐—ฝ๐—ฝ๐˜† ๐—ช๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ๐˜€

Our programs โ€” Winning to Lead and Inspire & Win โ€” are built around one foundational belief: happiness is a leadership responsibility.

We help leaders move through three levels of transformation:

โ€ข โ€œI Canโ€ Leaders โ€“ Leaders who first discover their own inner strength and clarity. Confidence and calm are contagious.

โ€ข โ€œYou Canโ€ Cultures โ€“ Workplaces where people are recognized, trusted, and empowered to grow. Happiness becomes natural here.

โ€ข โ€œWe Canโ€ Teams โ€“ Teams that collaborate with shared purpose and celebrate collective success. This is where joy meets performance.

๐—” ๐—–๐—ฎ๐—น๐—น ๐˜๐—ผ ๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ

Every organization faces a choice:

Continue losing silently to attrition, burnout, and disengagement โ€” or create a culture of happiness that drives both performance and purpose.

At Born to Win, weโ€™ve witnessed transformations that go far beyond metrics. Teams rediscover meaning. Leaders reconnect with their people. Workplaces turn into communities.

And the ripple effect? Productivity rises, innovation flourishes, and trust becomes your greatest competitive advantage.

So we invite you to pause and reflect โ€”

Are your people working for you, or with you?

Is your workplace built on process, or on purpose?

Because in our experience, the cost of unhappiness is always higher than the investment in joy.

And when happiness becomes your leadership strategy, growth follows naturally.

๐—ฅ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฐ๐—ฒ๐˜€

Gallup (2024) โ€“ โ€œ42% of Employee Turnover Is Preventable but Often Ignored.โ€ Read here

Center for American Progress (2012) โ€“ โ€œThere Are Significant Business Costs to Replacing Employees.โ€ Read here

Harvard Business Review (2022) โ€“ โ€œHow L&D Leaders Can Prove the ROI of Leadership Training.โ€ Read here

๐—–๐—น๐—ผ๐˜€๐—ถ๐—ป๐—ด ๐—ก๐—ผ๐˜๐—ฒ

At Born to Win, we donโ€™t just train leaders โ€” we partner with them to create workplaces where happiness and high performance go hand in hand.

If your organization is ready to rediscover joy at work, letโ€™s begin a conversation that could transform everything that follows.

Born to Win โ€“ Building Happy, High-Performing Workplaces Across India

Tags :

Share this :

Facebook
Twitter
LinkedIn
Pinterest

Leave a Reply

Your email address will not be published. Required fields are marked *