Industry – Car Manufacturer

Outcome – After the intervention, participants started focusing on the customer centric approach which helped them to improve and see results

Feedbacks –
 
I have become more customer focused.  Earlier there was procrastination. Now there is no time for procrastination at all. In fact I received praise from customer and I feel happy. My planning has improved therefore results are on time, stress has come down. I have become more conscious of how I spend time.
– Ratul Sood, Officer
 

With the help of the Born to Win tools, I am able to finish my report 2 days in advance earlier I would do it without planning and then I would delay. Now I have understood the importance of managing activity.
– Arjun, Engineer
 

Earlier our delivery was 75% we took the target of 80%, no such initiative was taken before and we could achieve 82% success rate, so we feel great.
– Avik, Engineer
 

There was a problem of scratches on the mirror which has been there for more than a year. Our team of 6 people took this issue and used the learnings of Born to Win and were able to solve the issue. We found that the scratches were due to the packing material so the corrective action was taken and we feel happy about it
– Amol, Officer

Industry – Automotive

Challenge – Department Heads need to have a collaborative Mindset to get better conversion ratio.

Outcome – After the intervention, there was a paradigm shift to a Win-Win mindset and the team worked around the strengths of each other which helped them to enhance conversion ratio to 20%.

Feedbacks –

This program is creating leaders. I am now focused to be more organized. Focusing more on team and company growth. Creating Win-Win situation to help each other with internal departments.
Sudhindra R, Chief Manager

From this program, I am sharpening myself. By 5N ~ 10% increase in overall team activity with proper planning and using the strengths of the team. Efficient team building meeting and team appreciated my way of communication.
– P Sakthivel, Plant Incharge

Personal and family life became better. By strength audit of the team, I know them better in terms of capability. Pre – Organizing sales team as per strength is helping us a lot in achieving sales target.
– Sujoy Bhattachaya, Deputy Manager

Industry – Banking

Outcome – Born to Win process helped participants to believe in themselves and the team they work with to become proactive and to better understand the needs of the customers

Feedbacks –
 

We have inculcated the habit of listening to the customers and this has resulted in reduction in customer complaints and they are satisfied.
– Girija L, Chief Manager

Made it a routine to meet 3 new customers every week and thanks to that we could able to open new accounts with in the stipulated time. We are creating a database of new potential customers also
– M G Sen, Chief Manager

Customers are now delighted and are appreciating service. Updating all system-based requirements to facilitate smooth functioning; Do not have much branch related customer complaints
– R Anup Iyer, Special Assistant

Industry – Machine Tools

Challenge – Department Heads need to have a collaborative Mindset to get better conversion ratio.

Outcome – After the intervention, there was a paradigm shift to a Win-Win mindset and the team worked around the strengths of each other which helped them to enhance conversion ratio to 20%.

Feedbacks –

This program is creating leaders. I am now focused to be more organized. Focusing more on team and company growth. Creating Win-Win situation to help each other with internal departments.
Sudhindra R, Chief Manager

From this program, I am sharpening myself. By 5N ~ 10% increase in overall team activity with proper planning and using the strengths of the team. Efficient team building meeting and team appreciated my way of communication.
– P Sakthivel, Plant Incharge

Personal and family life became better. By strength audit of the team, I know them better in terms of capability. Pre – Organizing sales team as per strength is helping us a lot in achieving sales target.
– Sujoy Bhattachaya, Deputy Manager